Hearing Aid Lab
Our on-site lab handles repairs, reprogramming, custom ear moulds, batteries, and professional fitting — for all major brands, with fast in-house turnaround.
Keep Your Hearing Aids Working Like New
Buying a hearing aid is the start. Keeping it performing perfectly is what our lab is for. A hearing aid is a precision device worn every day in warm, humid, and dusty conditions — so servicing, repairs, and fine-tuning are part of normal ownership, not a sign something’s wrong. Because we handle it all in-house, you’re never left without your device for long, and you don’t have to be a customer of ours to use the lab. We look after devices from every major manufacturer.
Hearing Aid Repairing
No sound, weak or distorted output, whistling, or moisture damage — most faults are fixable, and often quickly. Our technicians diagnose the problem, deep-clean the device, and repair or replace worn parts using genuine components, all on-site. We service in-warranty and out-of-warranty devices from every major brand.
All major brands repaired
Genuine replacement parts
Moisture & wax damage recovery
Free diagnostic check
Hearing Aid Programming
Your hearing changes over time, and so do your needs. Using Signia’s Connexx and other manufacturer software, we reprogram your devices to your latest hearing test — improving clarity and comfort where you struggle most. We can program devices bought from us or elsewhere.
Connexx & multi-brand software
Devices from any provider welcome
Reprogrammed to your audiogram
Custom programs for phone & TV
Ear Moulds
A well-made ear mould is the difference between a hearing aid that’s comfortable all day and one that whistles or slips. We take a precise impression of your ear and craft custom moulds in soft or hard materials for behind-the-ear hearing aids — and also make moulds for swimming, sleeping, and noise protection.
Precise custom impressions
Soft & hard material options
Sleep & noise-protection moulds
Remakes & replacements
Hearing Aid Batteries
Genuine hearing aid batteries in every size, plus chargers and accessories for rechargeable models. We stock fresh zinc-air batteries (sizes 10, 13, 312 and 675), replacement charging cases, and cleaning kits — and we’re happy to advise on getting the longest life from your batteries.
All sizes: 10, 13, 312, 675
Genuine, fresh-stock batteries
Chargers for rechargeable devices
Cleaning kits & accessories
International Fitting Protocol
The difference between a hearing aid that’s simply switched on and one that truly works for you comes down to how it’s fitted. We follow a structured, evidence-based protocol used by leading clinics worldwide — setting your device to proven prescriptive targets and verifying, with real-ear measurement, that the sound reaching your eardrum is exactly right. No guesswork.
Evidence-based prescriptive targets
Real-ear measurement verification
Systematic, repeatable fine-tuning
Follow-up validation of results
Service you can actually rely on
Anyone can sell a hearing aid. Looking after it properly afterwards is what sets a real clinic apart.
On-site lab
All repairs and servicing are done in our own lab — so your devices are never shipped abroad and left with you for weeks at a time.
Genuine parts
Every repair uses authentic components and accessories, protecting your device's performance and keeping its warranty intact.
Fast turnaround
Because we work in-house, many cleanings and repairs are completed the same day or the next — not weeks later.
After-sales support
Fine-tuning, cleaning, and advice whenever you need them — we look after your hearing long after the fitting.
Simple & quick
How the Lab Works
Bring your device in or book ahead — here’s what happens next.
Bring it in
Drop by the clinic or book a slot. Can't travel? Ask about our home service.
Free diagnosis
We inspect the device and explain exactly what it needs — and the cost — upfront.
Repair or tune
Our technicians carry out the repair, reprogramming, or fitting in our on-site lab.
Collect & check
We test it with you to confirm everything sounds and feels right before you leave.
Hearing aid needs attention?
Bring it to our lab for a free diagnosis, or call us to describe the problem — whatever the brand, we’ll get you hearing clearly again.
Lab & Service Questions
Yes. Our lab services devices from all major manufacturers, regardless of where you bought them. Bring it in for a free diagnosis and we'll tell you exactly what's needed and what it will cost.
Because we work in-house, many repairs and cleanings are done the same day or the next. More complex faults needing a specific part may take a little longer — we'll always give you a clear timeframe after the diagnosis.
In most cases, yes — as long as the manufacturer's fitting software supports the model. Bring the device and, if you have it, a copy of your latest hearing test.
It's a verification step where a tiny probe measures the actual sound your hearing aid delivers inside your ear canal, then compares it to your prescription. Every ear is shaped differently, so this confirms your device is genuinely set correctly for you.
Yes. We stock all common sizes as single packs or in bulk, and can advise on the right size for your device and how to make each battery last longer.